People at work Essay Example | Topics and Well Written Essays - 1250 words

People at work - Essay Example ACAS also helps the employees to resolve their workplace conflicts and offers them various services like mediation, conciliation and arbitration with their employers so that the employee gets the best services. There are mainly two areas where Andy requires advice: grievance related to work exploitation and insult; and threat of dismissal. Andy has genuine case of grievances. When ‘Whinnberry Clothing’ introduced new area of services and made Andy the sole person to manage the new line clothing which could be hired for special occasion, his service contract was not revised and he performed the new set of services without any helpers, while still continuing with the his previous duties. Apart from not having getting extra remunerations for the extra work, he was made to handle the huge and heavy packages single handedly at the great risk of his physical wellbeing and health safety which had indeed resulted in severe health problems which were deliberately not acknowledged by his manager. Another major reason was that he was also publicly humiliated by his manager when he refused to lift the heavy packages. The threat of unfair dismissal was another major area where Andy needed imminent advice and support from ACAS. Andy was earlier praised for making the new venture the successful and profit making but was not shown any consideration when he started having serious health problems due to hazardous nature of the work. Instead he was publicly humiliated and issued dismissal threat. The first step of grievance procedure that Andy must follow is to give a letter to his employers which would give a ‘stage 1 of statement of grievance(s)’ (emplaw.co.uk). This step is mandatory before the case can be put to employment tribunal. The step is designed to promote amicable settlement of grievances and dispute resolution with ‘out of court’ settlement, if any, between